Privacy Policy

NowNotary Legal Services Ltd. – Privacy Policy

Effective Date: September 9, 2024
Last Modified: September 9, 2024

INTRODUCTION

Welcome to NowNotary Legal Services Ltd. (“NowNotary,” “we,” “our,” or “us”). This Privacy Policy outlines our practices regarding the collection, use, storage, and disclosure of information obtained from users who access our website at www.nownotary.ca (“Site”) or otherwise share personal information with us (collectively referred to as “Users”). By accessing or using our Site and services, you consent to the data practices described in this Privacy Policy.

GROUNDS FOR DATA COLLECTION

We collect and process your personal information (any information that can reasonably identify you) to:

1. Fulfill our contractual obligations to provide notary and commissioning services.
2. Protect our legitimate interests, including maintaining the security and integrity of our services.
3. Comply with legal and regulatory requirements applicable to our operations.

When you use our Site or services, you consent to the collection, storage, use, and disclosure of your personal information as described herein.

 WHAT INFORMATION WE COLLECT

We collect two types of information from Users:

1. Non-Personal Information
   • Description: Information that does not identify you individually.
   • Examples: Aggregated usage data, technical information transmitted by your device (e.g., browser type, operating system, language preference, access times), and information about your activity on the Site (e.g., pages viewed, clicks).
   • Purpose: To enhance the functionality and user experience of our Site.
2. Personal Information

• • Description: Information that can identify you individually.
  • Examples:
    • Device Information: Geolocation data, IP address, unique identifiers (e.g., MAC address, UUID), and information related to your activity on the Site.
    • Registration Information: Full name, email address, physical address, telephone number, and other details provided during registration.
  • Purpose: To identify you, provide our services, and communicate with you regarding your documents and any related matters.

 HOW WE RECEIVE INFORMATION ABOUT YOU

We obtain your personal information from the following sources:

• Directly from You: When you voluntarily provide your personal details to register on our Site or use our services.
• Through Your Use of Our Services: Information generated as you navigate and interact with our Site.
• Third-Party Sources: Including traffic analytics vendors and other service providers that help us understand and improve our services.

 USE OF YOUR INFORMATION

We may use your information for the following purposes:

• Responding to Inquiries: Addressing your questions and providing customer support.
• Communication: Sending notices about our services, technical updates, and responding to customer service issues.
• Service Improvement: Conducting statistical and analytical activities to enhance our Site and services.
• Marketing: Informing you about our latest updates and services, subject to your consent (see Marketing section).
• Operational Purposes: Transferring or disclosing personal information to our subsidiaries, affiliates, and subcontractors to host and operate our Site, provide personalized services, store and process information, serve advertisements, and perform research and analytics.

DISCLOSURE OF PERSONAL INFORMATION

We may disclose your personal information under the following circumstances:

1. Legal Requirements: To comply with applicable laws, regulations, legal processes, or governmental requests (e.g., warrants, subpoenas).
2. With Your Consent: When you explicitly agree to the disclosure.
3. Protecting Rights and Safety: To prevent harm to the rights, property, or safety of NowNotary, our Users, or others.
4. Corporate Transactions: In the event of a merger, acquisition, or sale of a substantial part of our business, the transferee will assume the rights and obligations outlined in this Privacy Policy.

Additionally, we may share your information with trusted third-party service providers located in various jurisdictions to:

• Host and operate our Site.
• Provide personalized services.
• Serve advertisements and evaluate advertising campaigns.
• Conduct research, technical diagnostics, or analytics.

 USER RIGHTS

You have the right to:

• Access: Receive confirmation about whether your personal information is being processed and access your stored personal information.
• Rectification: Request correction of inaccurate or incomplete personal information.
• Erasure: Request deletion of your personal information.
• Restriction: Request limitation of processing your personal information.
• Objection: Object to the processing of your personal information.
• Data Portability: Receive a copy of your personal information in a structured, commonly used, and machine-readable format.
• Lodge a Complaint: Submit a complaint to a supervisory authority.

Note: These rights are subject to our legitimate interests and regulatory requirements. To exercise any of these rights, please contact our Data Protection Officer (DPO) at info@nownotary.ca.

RETENTION OF YOUR INFORMATION

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies. Retention periods are determined based on the type of information and the purposes for which it was collected, ensuring compliance with applicable laws and regulations.

After the retention period, we securely delete or anonymize your personal information, except for records that must be retained longer to comply with legal obligations.

COOKIES

We and our trusted partners use cookies and similar technologies to enhance your experience on our Site. A cookie is a small piece of data stored on your device to facilitate site functionality and improve user experience.

Types of Cookies We Use:

1. Session Cookies: Temporary cookies that are deleted when you close your browser. They allow normal use of the Site during your session.
2. Persistent Cookies: Stored on your device for a fixed period, enabling recognition during repeat visits (e.g., saving your preferences).
3. Third-Party Cookies: Set by external services running content on our Site (e.g., analytics providers).

Managing Cookies:

You can manage or delete cookies through your browser settings. However, disabling cookies may affect the functionality of our Site and limit your user experience.

Google Analytics:

We use Google Analytics to collect information about your use of the Site. This includes data such as the frequency of visits, pages visited, and other usage patterns. Google Analytics uses IP addresses to collect this data but does not collect personally identifiable information. The information is used solely to improve our Site and services and is governed by Google’s Terms of Use and Privacy Policy.

Third-Party Collection of Information

This Privacy Policy does not apply to the practices of third parties to whom you may disclose your information. We encourage you to review the privacy policies of any third-party sites or services you interact with through our Site to understand their data handling practices.

How We Safeguard Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Utilizing encryption technologies for data transmission and storage.
• Access Controls: Restricting access to personal information to authorized personnel only.
• Regular Audits: Conducting periodic security assessments to ensure the integrity of our systems.
• Third-Party Compliance: Ensuring that our service providers adhere to similar security standards.

Note: While we strive to protect your information, no method of transmission or storage is entirely secure. We cannot guarantee absolute security against unauthorized access or breaches.

Transfer of Data Outside the EEA

Some of our data recipients may be located outside the European Economic Area (EEA). In such cases, we ensure that your data is transferred only to countries recognized by the European Commission as providing an adequate level of data protection or through legal agreements that ensure an adequate level of protection.

Advertisements

We may use third-party advertising technologies to serve advertisements on our Site. These technologies may use your information regarding your use of our services to deliver relevant advertisements.

Opt-Out Options:

You can opt out of many third-party ad networks, including those operated by the Network Advertising Initiative (NAI) and the Digital Advertising Alliance (DAA). To opt out, visit:

• Network Advertising Initiative Opt-Out
• Digital Advertising Alliance Opt-Out

Marketing

With your consent, we may use your personal information (e.g., name, email address, telephone number) to send you promotional materials about our services that we believe may interest you.

 Unsubscribing:

You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in our emails. Once you unsubscribe, we will remove your contact information from our marketing lists.

Note: Even if you opt out of marketing communications, we may still send you important administrative or customer service messages without an opt-out option.

 Corporate Transactions

In the event of a corporate transaction such as a merger, acquisition, or sale of a substantial portion of our business, your personal information may be transferred to the acquiring entity. The transferee will assume all obligations regarding your personal information as outlined in this Privacy Policy.

 Minors

Protecting the privacy of minors is important to us. Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from minors without parental consent. If you become aware that a minor has provided us with personal information without consent, please contact us at info@nownotary.ca so we can take appropriate measures.

 Updates or Amendments to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes that affect how your personal information is used or protected will be communicated through email or a prominent notice on our Site. Your continued use of our services after such changes constitutes your acceptance of the revised Privacy Policy.

How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer (DPO) at:

Email: info@nownotary.ca
Address: NowNotary Legal Services Ltd., 4310 Sherwoodtowne Boulevard Mississauga, Ontario, Canada